FREQUENTLY ASKED QUESTIONS

You can send a question about admin@highlandsultratrail.com or contact the Sunday Running Club to ask a question, we will reply in 24 hours

 


 Q: How do I change the running distance? 
A: You can fill the request into the following form https://bit.ly/laan2019update and follow the instructions sent to the email. The conversion cost is 200,000 VND/time with a difference in the distance (from the moment you register in comparison with the current) if you are lowering, BTC does not refund the difference.

  • The deadline for changing distances is 22/8/2019 

 Q: What do I want to transfer bib to others? 
A: You can fill the request into the following form https://bit.ly/laan2019update and follow the instructions sent to the email, the cost for transfer is 200,000 VND/time.

Note: The deadline for the BIB transfer is 31/8/2019


 Q: Where and when will BTC receive Racekit
? A: Expo will open for you to receive racekit from 3pm on the 5th 31/10/2019-9pm Fri 1/11/2019. If you are busy for any reason that does not arrive up, it is possible to authorize your friend to receive the Racekit instead, the procedure will be notified later

 BTC will NOT accept the Racekit on morning of race for any reason. See more at the schedule


 Q: Does BTC open the Kids race range?

 A: Distance Kids Race is open for sale and can be registered now https://highlandsultratrail.com/#register

Only 50 Slot Limited 

Important Notes:

  • For all 35km and 55km runners: La An resort prohibits all cars entries on race day. The organizers will arrange transportation for you from Bich Dao Hotel (8 Trieu Viet Vuong) to La An resort for Startline, make sure you check out the Timeline to know exactly where and what to catch our buses.
  • All taxis going to La An resort via Ma Rung Lu Quan route will encounter difficulty due to bad terrain after the recent flood 
  • All cars or taxis going to La An resort via 722 route will be stopped at Lat Valley gate and you have to walk 1km to the start line inside La An resort